Age verification Guide

HOW TO BECOME A VERIFIED SHOPPER

Age verification at Royal Heritage ltd: (Tobacco, Cigarettes, Vape and alternatives).
When shopping online with Royal Heritage, we are required by law to verify that you are 18 years or older. Our Age verification process is straightforward and quick.
If you currently have a verified account with Royale Heritage, you do not need to send any additional details to us. To shop with us, login using your email address and password as usual.
If you do not have an account then you will have to open one:

Click here to start the age verification process and to upload an approved form of photo ID. Once submitted, our team will verify your account, and you’ll receive a confirmation email once the process is complete (The review may take a little longer outside office hour – up to 12 hours).

Please note the following:

We accept driver’s license, passport, proof of age cards

Name on the ID should match that on the account
We need to be able to see the name and date of birth on the ID
Picture file size should be 5MB or less

Age verification at Royale Heritage frequently asked questions:

WHAT DO WE DO WITH YOUR DATA?
Once submitted, your credentials are checked, and the content is then deleted. We do not share or use this data for anything else other than to verify your account.
WHAT ID CAN I USE?
We accept driver’s license, passport, proof of age cards as approved forms of identification. Your ID must match the name of the account holder (you can cover up your personal details including photo) as long as your full name and date of birth is visible.
WHAT IF I CAN’T UPLOAD MY ID?

Please give the Royale Heritage a call on 07907 448944 or email us at: [email protected], we will be happy to help.